- Samsung Smart TV’s are equipped with voice recognition which allows for certain voice commands
- Company warns users that the technology will record all voice data and saved to 3rd parties
- Samsung denies the feature is used to gather and sell personal data
Korean technology giant Samsung is no stranger to controversy and scandals. Last year the company faced the humiliation of issuing a worldwide recall of its Note 7 smartphone because the battery would catch fire.
Samsung is now being accused of selling surveillance devices masked as Smart TV’s. The accusations come after Samsung advised its customers to not discuss private or sensitive matters while in front of its Smart TV’s.
Samsung Smart TV’s come equipped with voice recognition technology which enables the TV to be commanded by voice commands. The company has revealed that while the system is active it will record all voice conversations and this data will be collected and sent to third parties for translation.
Briefly.co.za can confirm that the system can be switched off by disabling the voice command system and data collection deep within the options menu.
Samsung denies that it is deliberately spying on its clients or selling personal information to third parties and says the data it collects is used purely for research and development purposes.
The company says customers will see a microphone icon appear on the TV if the voice recognition software is running. But warns that the TV will collect data unless the data collection option is switched off.
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